Privacy Policy

1. Introduction

At Xanthos Travel, we attach great importance to the protection of your personal data. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or use our services.

2. Information We Collect

When you use our services, we may collect the following information:

First name, last name and contact details (email, phone number)
Booking and payment information
Website usage data and cookies
Messages sent through contact forms
IP address and browser information

3. Use of Information

We use the information we collect for the following purposes:

To process and manage your tour bookings
To communicate with you and answer your questions
To improve and personalise our services
To fulfil our legal obligations
Security and fraud prevention

4. Information Security

We apply industry-standard security measures to protect your personal information:

Your data is transmitted over encrypted connections (SSL/TLS)
It is stored on secure servers
Access rights are kept restricted
Regular security checks are carried out

5. Cookies

Our website uses cookies to improve the user experience. Cookies are small text files stored on your device by your browser.

Types of cookies we use:

Strictly necessary cookies: required for the site to function
Analytics cookies: to understand how the site is used
Marketing cookies: to show relevant advertisements

You can disable cookies in your browser settings.

6. Third Parties

We may share your personal information with trusted third parties we work with to provide our services:

Payment processors (banks, credit card institutions)
Email service providers
Cloud storage services
Analytics tools (Google Analytics, etc.)

These parties use your information only for the stated purposes.

7. Data Retention Period

We retain your personal data for as long as required by the purpose for which it was collected:

Booking information: 5 years
Contact information: indefinitely for active customers, 2 years for inactive customers
Financial records: 10 years, as required by law

8. Your Rights (KVKK)

Under the Turkish Personal Data Protection Law No. 6698 (KVKK), you have the following rights:

To learn whether your personal data is being processed
To request information about your processed data
To learn the purpose of the processing and whether the data is used in accordance with that purpose
To know the third parties, in Türkiye or abroad, to whom the data has been transferred
To request the correction of the data if it has been processed incompletely or incorrectly
To request the deletion or destruction of the data under the conditions set out in Article 7 of the KVKK
To request the restriction of processing
To request that third parties to whom the data has been transferred be notified
To object to a result to your detriment arising from the analysis of the processed data exclusively by automated systems
To claim compensation for damage you suffer as a result of the unlawful processing of personal data

9. Data Controller

Company Name: Xanthos Travel Turizm Ltd. Şti.
Address: Andifli Mah. İbrahim Serin Cad. 07580 Kaş/Antalya, Türkiye
Phone: +90 (242) 836 32 92
Email: info@xanthostravel.com

10. Policy Updates

We may update this privacy policy from time to time. We will inform you when there are significant changes. You can always find the most up-to-date version of the policy on our website.

Last Updated: February 2024

If you have any questions, please contact us:

Email: info@xanthostravel.com
Phone: +90 (242) 836 32 92